Return and Cancellation Policy

Return Policy

We accept returns/exchanges within 24hrs of receipt, only if the delivery packaging has not been compromised or the products are damaged or wrong product. Please notify us within 24hrs and send pictures of the product in its original packaging. In such instances, we will endeavour to send you another or keep the value as credit for you to use when purchasing again from us. Refunds will be done only through the original mode of payment. We can only accept return/exchange of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please send us images of the products and we will organize to send you a replacement or note down the value as credit for your next purchase. Please note that we reserve the right to refuse any return/exchange of product if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

 

 

Cancellation Policy

 Customers can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.